Got an ExxonMobil gift card and wondering about your remaining balance? This guide provides quick, easy instructions for checking your balance online, by phone, or in-store, so you can fuel up without surprises. We’ll also cover how this differs from the ExxonMobil Rewards+ program and offer some helpful tips for managing your gift cards.
There are several convenient options for checking your ExxonMobil gift card balance, allowing you to choose the method that best suits your needs.
Checking Your Balance Online
For the fastest way to check your balance, head online to ExxonMobilStore.com/gift-card-balance. (If this link changes, a quick online search for “ExxonMobil gift card balance” should help.) You’ll need your card handy to enter the card number and security code. This code, usually found on the back, adds a layer of protection against unauthorized access. Once entered, your current balance should appear.
Checking Your Balance by Phone
Prefer a more personal approach? The customer service number is printed on the back of your ExxonMobil gift card. Call the number and follow the automated prompts, providing your card information when requested. This method may be useful if you encounter any online issues.
Checking Your Balance In-Store
Many Exxon and Mobil stations offer the convenience of checking your gift card balance at the pump or with the cashier inside. However, availability may vary, so asking the cashier is always recommended. They can likely offer assistance even if in-store checks aren’t possible.
Using Your ExxonMobil Gift Card
Your ExxonMobil gift card offers a range of possibilities at participating Exxon and Mobil stations:
Fuel: Purchase gasoline or diesel.
Car Washes: Treat your car to a wash.
Snacks and Drinks: Grab a quick bite or refreshment.
Other In-Store Purchases: Pick up necessities like wipers or air fresheners.
Find your nearest Exxon or Mobil station using the station finder on Exxon.com/find-station. (Website addresses can change, so a quick search is always a good backup plan.) While generally accepted, remember that gift card acceptance for certain items may vary by location.
ExxonMobil Gift Card Limitations
While versatile, there are a few things you generally can’t buy with your ExxonMobil gift card, such as tobacco, lottery tickets, and money orders. Cash back isn’t an option, and the card doesn’t currently earn Exxon Mobil Rewards+ points. For the most up-to-date restrictions, review the terms and conditions on ExxonMobil’s official website.
Managing Your ExxonMobil Gift Card
ExxonMobil gift cards are not reloadable, but they do not expire. This means you can keep it in your wallet and use it at your convenience, without the pressure of an expiration date.
ExxonMobil Rewards+ vs. Gift Cards
It’s important to distinguish between ExxonMobil Rewards+ and gift cards. The Rewards+ program allows you to accumulate points for purchases, which can then be redeemed for rewards. Gift cards, on the other hand, have a pre-loaded dollar value that decreases with each use. Learn more about managing your Rewards+ points here.
Troubleshooting and Customer Service
Experiencing issues with your ExxonMobil gift card? The ExxonMobil customer service team is available to assist.
Issue
Contact Method
General Gift Card Questions
1-800-321-8646
Website Questions
Use the online contact form on ExxonMobil’s website (a search can usually locate this).
For problems like balance discrepancies, inactive cards, or damaged cards, contacting customer service directly is often the most efficient way to resolve the issue.
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